our process

technical

 design

Starting from a floor plan or lighting plan, we add all needed products to perform the functionalities.

A complete technical folder, including installer guidelines is generated to support the installer team.

on-site support

We support the installer team on-site at every crucial phases.

We educate and assist the team for the wiring, connection, installation.

We perform communication test before closing the walls to avoid surprises. 

programming

90% of the programming is done off-site 

parallel to the finition phase. 

Commissioning (on-site programming) will be performed when everything is up and running in less than 4 hours in residential project and less than a couple of day in commercial.

customer service

All remote programming adjustments are included for one year after the move-in date.

Customization, engravings and updates can be perform anytime.

Re-programming is included for products under warranty (5 to 10 years).